Returns & Exchanges
At Fluff, we want you to love your glow. If a product isn't the perfect fit for your skin, we offer easy returns within 30 days of purchase.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Products
Carefully place the items in their original packaging to ensure they are protected during transit back to our warehouse.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
4
Receive Your Refund
Once we receive and inspect your items, we will process your refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing